Mandarin Oriental is one of the world’s most luxurious hotel groups with 20 properties in key destinations across three continents.

We are renowned for our outstanding service, service that makes Mandarin Oriental a unique experience for all of our guests.

We firmly believe the people who work for us are special. They bring a quality and commitment to their work that is rarely found elsewhere. Perhaps that is why so many of our guests are returning guests.

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Our Mission Statement describes our culture, explains what we are and what we believe in.

Our success as a business comes from creating a culture that provides a motivating and rewarding environment. We encourage all of our staff to contribute to this. In fact, no less than four of our seven Guiding Principles, developed from our Mission, touch on employee relations.

Our Human Resources Management Programmes focus on recruitment and selection procedures that attract and inspire talented people who are looking for the opportunity to develop and challenge themselves with a dynamic international company.

This is further supported by group-wide learning and development initiatives that make it possible for our people to decide how they want to build their career within the Group.

Business Profile

Our colleagues are our partners in our business; every day they make decisions that have a direct impact on the success of the Group. As a result we find many people wanting to join Mandarin Oriental ask about our business - our history, financial information, our industry reputation, and who works with us.